Last updated: November 2026 · Placeholder text — have this reviewed by your legal counsel before publishing.
1. Who we are
Docium, Inc. (“Docium”, “we”, “us”) provides a document automation platform. This policy explains how we handle personal information collected through our website and services.
2. Information we collect
- Information you provide: name, work email, company, and any details you submit through forms such as demo requests.
- Account and usage data: information about how you use our services, including log data and device information.
- Customer content: templates and documents you upload or generate, which we process only on your instructions.
3. How we use information
- To provide, maintain and improve our services
- To respond to enquiries and provide customer support
- To send service communications and, with consent, marketing
- To protect the security and integrity of our platform
4. Sharing
We do not sell personal information. We share data only with vetted sub-processors who help us deliver our services, under contracts that require them to protect it, or where required by law.
5. Data retention & security
We retain personal data only as long as necessary for the purposes described here. All data is encrypted in transit and at rest. See our Trust Center for details.
6. Your rights
Depending on your location, you may have the right to access, correct, delete or port your personal data, and to object to or restrict certain processing. Contact privacy@docium.io to exercise these rights.
7. Contact
Questions about this policy can be sent to privacy@docium.io.